Terms of Service

Welcome to ModernoCase! These Terms govern your use of our website (modernocase.com) and purchases of furniture/products. By accessing our site or placing an order, you agree to these Terms. If you disagree, please refrain from using our services.

By placing an order, you confirm you are at least 18 years old and legally capable of entering binding contracts in the UAE.

Product Availability: All items are subject to stock availability. We reserve the right to cancel orders if items are unavailable.

Pricing: Prices are in AED and inclusive of 5% UAE VAT. Prices may change due to material costs or market conditions.

Custom Orders: Customized furniture (e.g., fabrics, sizes) cannot be returned unless defective. Final designs must be approved before production.

We accept credit/debit cards.

Timelines: Nationwide UAE: 7 – 15 days.

Fees: Free delivery for all orders.

Damages: Inspect items upon delivery. Report damages within 24 hours to info@modernocase.com for replacements.

ModernoCase offers store credit for Cancellations. Cash refunds are not provided. All furniture are returnable but with refund of store credits, Cash refunds are not provided.

ModernoCase is not liable for indirect damages (e.g., delays, incidental costs) arising from product use or delivery issues.

For questions, email info@modernocase.com or call +971 527300793 (9 AM – 6 PM, Saturday–Thursday).